Retail, Logistics and Supply Chain

ERP/CRM Services

Customer Engagement Portal with Salesforce for Major Publishing Firm

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Case Study

ERP/CRM Services

Customer Engagement Portal with Salesforce for Major Publishing Firm

Read Now
Gated Content

Overview

Our customer is a children's media enterprise and one of the largest sellers, publishers and dealers for wide range of books of age-appropriate learning resources. They were handling all their data manually into Salesforce and wanted to enable the users to manage their profiles, account information and book fair details in a self-service model.

With extensive experience in supporting customers with their Salesforce implementations and integrations, our team understood the business requirements of the customer and came up with a cost effective and 360 degree integration solution. This helped the customer extensively in managing their Salesforce implementation and extend a self-service portal for their users.

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