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Thought Leader, Innovator and Trusted Partner - learn more about the Miracle story and how we help our customers be successful in the digital eraExplore Now
Incorporated in 1994, we have come a long way from our roots. Growing from the days of MRP to ERP transition and the birth of the Internet, we are now a leader in the IT world, working with the latest technologies to innovate and help businesses across the globe evolve. Headquartered in Novi, Michigan with over 2500 Miraclites across the globe, Miracle is a privately owned, minority certified firm focussed on helping our customers transform digitally.
Miracle has a proven record of evolving over the past three decades to fulfill our customer’s technology needs and deliver with the highest quality. Our Global Delivery Model, with multiple locations worldwide, allows us to provide our customers with cost-effective, high-quality and innovative solutions and services. We are proud to say that we are serving 42 of today’s Fortune 100 and challenge our team members to be innovative with everything that they do.
At Miracle, we believe in an Always-Available, Innovation-First approach that enables us to be a trusted partner for our customers in their transformation journeys. We place an emphasis on putting our customers and employees first, which is at the core of our success as we continue to go above and beyond with game-changing innovations.
We serve our customers with honesty and transparency to provide an authentic experience for the customers that trust us.
We are nimble, passionate, attentive and are committed to collaborating with our customers to deliver many cherishable milestones.
Our success is defined by the satisfaction of our customers and growth of our employees. Process, Passion, Persistence and Perfection.
At Miracle, we believe in a fail-fast, co-innovation model that allows our customers to keep pace with the trends of the today’s digital world.
At Miracle, our corporate values are an important piece in our overall success as a company. Through our innovation-driven, customer-centric approach, we are constantly looking for new ways to help organizations achieve superior returns on their technology investments. Our employees are given the opportunity to innovate in an open environment that extends all the way to our leadership team, thus allowing us to be nimble, flexible and available for our customers.
Above all, everyone at Miracle always put the customer first and emphasize on being proactive for their success
Miracle believes in an open culture that allows our employees to thrive and make our customers successful
In an economy where innovation cannot be treated as a luxury, Miracle is obsessed with innovating everyday
From our leadership to our global teams, every being within Miracle are passionate to deliver excellence
Everything at Miracle revolves around making our environment and communities better through innovation
Miraclites collaborate with each other, our customers and partners to continuously improve with technology
Miracle has partnered with over 30 of the most advanced, top ranking technology firms, like AWS, Microsoft, UiPath, SAP, and IBM, to support customers in their Cloud, Automation, Data and Integration journeys. Through our strategic partnerships with these top companies, we help our customers to implement and adopt the best-in-class software solutions and services. Being a technology-agnostic solution provider allows us to lead with a solution-first mindset and a passion for adding value to your business.Learn More
Our customer is a reputed Apparel manufacturer in the athletic industry that produces a wide range of sports apparel including team uniforms, t-shirts, hoodies, fleeces, shorts, pants, and other outerwear with superior grade quality. Their current order management lifecycle is causing numerous challenges, resulting in delays to process the orders received.
They were looking for a modern solution to manage preflight order entry, B2B order linking, manage orders, order status for notes and assets, and integration with backend systems for timely notifications to attain more seamless and efficient business operations.
Our customer is a global transportation and logistics company that provides transportation services throughout North America. They were losing tremendous growth opportunities due to a lack of seamless integration and automation capabilities within their enterprise platforms.
They were looking to modernize their legacy applications and integration patterns to allow them to incorporate modern technologies such as Cloud, Web Services, and APIs. Some of their other challenges included,
Miracle’s Logistics Center of Excellence collaborated with the customer to assist in the modernization of their edge integration platform and re-architected their EDI platform using IBM’s DataPower. Our solution included,
Our customer is a global leader in medical devices, pharmaceuticals and consumer goods. With over 130 years of heritage and over 100,000 employees worldwide, they are truly a leader in their industry.
They were faced with an enormous technical challenge to build and deliver custom chatbots across different business entities inside their organization. Despite having an in-house development team, the traditional methods of developing chatbots from scratch for every business need was slowly translating into a major hurdle for their overall success. They were looking for a custom-built framework and platform that would allow them to rapidly fulfill chatbot demand requests.
Our customer is a renowned fast food chain with over 40,000 restaurants across the globe. They were facing challenges with a legacy data integration platform that was having several limitations including restrictions on data size, utilizing legacy data integration patterns, unable to adopt real time data streams and API integration along with other operational inefficiencies.
They were looking for a modernized solution that not only addresses their current platform issues but also allows them to realize the future needs of their restaurants.
Miracle's Integration Center of Excellence worked along with the customer to analyze platform gaps and architect a highly scalable and secure Data Movement as a Service platform.
Through developing this solution the customer achieved the following benefits,